Terms of Use

This website is operated by The Treat Factory.

Your use of this website constitutes your agreement to the current Terms of Use. The Treat Factory reserves the right to update or modify these terms at any time without prior notice. If you do not agree with any of these terms, do not use the The Treat Factory website.


This site and all materials that make up the site, including all product photography are copyright by The Treat Factory.

Shipping and returns

Full details of our shipping and returns policy.

Tour Group Terms & Conditions.

Tour Group Terms and Conditions

1.      Tour Group Bookings:

2.      Booking Requirements:

  •    Bookings are essential and require a minimum of one week's notice.
  •    Groups must consist of a minimum of 10 passengers and a maximum of 30 passengers. Booking requests for groups larger than 30 passengers may be considered. Please submit an email request with the desired dates, time, and number of passengers.

3.      Special Dietary Requirements:

  • Gluten-free (GF) and dairy-free (DF) options are available upon request. Requests must be made no later than one week prior to the event. Additional charges for GF and/or DF options may apply.

4.      Refreshments:

  •  Tap water is provided free of charge during the tour.

5.      Group Leader Responsibility:

  • Each group must nominate a team leader who will be responsible for ensuring the even distribution of food and drink among the group members.

6.      Seating and Weather Conditions:

  • A portion of seating is situated under a large verandah. However, please note that The Treat Factory reserves the right to cancel or amend a booking with limited notice in the case of extreme weather conditions.

7.      Photography:

  •  From time to time, photographs may be taken of individuals visiting The Treat Factory or by The Treat Factory itself. By visiting The Treat Factory premises, you consent to the possibility of your photograph being taken and used for personal or promotional purposes, including but not limited to The Treat Factory's social media channels.
  • If you do not wish to grant permission for your photograph to be taken or used in this manner, please speak to The Treat Factory staff before your visit.


Privacy & Security

Full details of our privacy and security policy.

Use license

The Treat Factory grants you permission to view this website provided you agree to the Terms of Use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information, material, software, products or services from this website without The Treat Factory’s permission. You will not use this website for any purpose that is unlawful, immoral or prohibited by these terms. If you do not agree and accept without modification the Terms of Use, do not use this website.

Trademark and use of The Treat Factory

The Treat Factory is an unregistered trademark of The Treat Factory, this includes the name The Treat Factory or any other Treat Factory formatives. We would love you to link to us, talk about us, or promote us, but please let us know - we might be able to help you out with information or assets that will improve your message. Other product and company names mentioned in this website may be the trademarks of their respective owners.

Exclusion of liability

The materials and information provided on this website and related communications are provided on an "as is" basis. To the extent allowable by law, The Treat Factory shall not be liable to you for any damages whatsoever including, but without limitation, special, indirect, consequential or incidental damages, and including, but without limitation, damages resulting from use of or reliance on the materials or information presented on this website, loss of profits or revenues, business interruption, loss of programs or other data on your information systems or costs of replacement goods, or otherwise, even if The Treat Factory is expressly advised of the possibility of such loss or damages.